IT Systems & Network Engineering

• HP/Dell Server Hardware Support
• Windows 8 testing and network configuration.
• Windows XP migration to Windows 7.
• Assist agents with Blackberry, iPhone and Android configurations and support
• Liaise with voice and data carriers to troubleshoot, follow up on and resolve issues
• Cisco Switch & Router, Juniper Router, MERU Wireless Router installation and configuration.
• Mac Book Pro & IPod Configuration and troubleshooting
• Provide onsite technical support and security training
• Manage office desktop, Server and laptop Antivirus updates
• Assist with antivirus management system, monitor for viruses, and validate signatures are up to date enterprise wide.
• Configure, monitor and maintain software firewall implementations on desktops
• Manage Hardware update for 15 offices throughout Long island.
• Provide remote tech support for NJ office via VPN and Remote Desktop software
• IOS Lion, Windows XP, Windows 7, Windows 8, Server 2008, IOS4 – IOS6